What Mattress Does Westin Hotels Use

If you’ve ever stayed at a Westin Hotel, you know the sleep is something special. You’re probably wondering what mattress does Westin hotels use to create that perfect night’s rest. The answer is famous in the travel world, and it’s a big reason so many guests wake up feeling renewed. This article will give you all the details on that iconic bed, from its exact name to how you can get the same experience at home.

The signature bed you sleep on at Westin is called the Heavenly® Bed. It was introduced in 1999 and completely changed the standard for hotel sleep. Westin worked directly with mattress experts to design it from the ground up. The goal was to create a bed that felt consistently comfortable and supportive for every guest. It became so popular that guests started asking to buy it for their own homes.

Today, the Heavenly Bed remains a cornerstone of the Westin brand. It’s not just a mattress; it’s a complete sleep system. Each component is chosen to work together for optimal comfort. Let’s break down exactly what makes up this famous bed.

The Core Components of the Westin Heavenly Bed

The Heavenly Bed is a plush pillow-top mattress. Its construction involves several high-quality layers:

The Support Core: At its heart is a durable, high-coil count innerspring unit. This provides the foundational support and helps prevent sagging over time.
The Comfort Layers: On top of the coils are layers of cushioning foam. These layers contour to your body, relieving pressure points at your shoulders, hips, and back.
The Pillow-Top: The signature feature is a luxurious, double-sided pillow-top. This is filled with a soft, fiberfill material that creates an instantly cozy, cloud-like feeling when you first lay down.

The Heavenly Bed Topper and Linens

The mattress itself is just the start. The complete Heavenly sleep experience includes these key elements:

Mattress Topper: A plush, down-alternative mattress topper is added on top. This adds an extra inch of softness and helps protect the mattress.
Duvet and Pillows: The bed features a fluffy down-alternative duvet insert and a choice of pillows. You typically get both firm and soft down-alternative pillow options.
High-Thread-Count Sheets: The bed is dressed in crisp, 250-thread-count sateen stripe sheets. The sateen weave gives them a smooth, soft feel against your skin.

How to Buy a Westin Heavenly Bed for Your Home

Good news: you don’t have to check into a hotel to own one. Westin makes it very easy to purchase the entire sleep system. Here’s a step-by-step guide.

Visit the Westin at Home Website: This is the official online store for all Westin bedding products. You can find it by searching “Westin at Home” or through the main Westin Hotels website.
Select “Heavenly Bed”: Navigate to the mattress section. You’ll see the Heavenly Bed listed, often with different size options (Queen is the most popular).
Choose Your Configuration: You can buy the mattress alone, but the true experience comes from the bundle. The “Complete Bed Set” usually includes the mattress, the topper, the duet insert, pillows, and sheet set.
Place Your Order: Add your chosen items to the cart and proceed through checkout. Shipping is usually white-glove service, meaning the delivery team will often set it up in your room.

Prices vary by size and bundle, but investing in the complete set gives you the authentic hotel feel. They also run sales throughout the year, especially around holidays.

Comparing the Heavenly Bed to Other Hotel Mattresses

Westin isn’t the only hotel with a signature bed. Here’s how the Heavenly Bed compares to other famous hotel mattresses.

Westin Heavenly vs. Marriott Bed: Marriott (Westin’s parent brand) has its own “Marriott Bed,” which is also very comfortable. The Heavenly Bed is generally considered plusher and more pillow-like, while the Marriott Bed offers a slightly firmer, more uniform feel.
Westin Heavenly vs. Hilton Serenity Bed: Hilton’s Serenity Bed is a top competitor. It features a pillow-top design similar to Westin’s. The differences are subtle, but many say the Heavenly Bed’s pillow-top is a bit more pronounced and fluffy.
Westin Heavenly vs. Four Seasons Bed: Four Seasons often uses custom mattresses from brands like Sealy or Simmons. Their approach is more customizable, with different firmness options. The Heavenly Bed is a specific, standardized product known for its consistent plush feel.

The main advantage of the Heavenly Bed is its recognizability and the direct-to-consumer sales model. You know exactly what your getting because it’s the same in every hotel and online store.

Caring for Your Heavenly Bed Mattress

To make your investment last, proper care is essential. Follow these tips to maintain your mattress.

Use a Mattress Protector: Always use a waterproof, breathable mattress protector. This shields against spills, dust mites, and general wear, keeping the pillow-top clean.
Rotate Regularly: Every 3-6 months, rotate your mattress 180 degrees. This ensures even wear across the surface. Since it’s a double-sided pillow-top, you do not need to flip it over.
Clean Spots Immediately: For any stains, use a mild detergent with cold water and blot gently. Avoid soaking the mattress, as moisture can damage the interior materials.
Ensure Proper Support: Place your mattress on a sturdy, supportive foundation or bed frame. A slatted base should have slats no more than 3 inches apart for proper support.

Following these steps will help preserve the comfort and extend the life of your mattress for many years. It’s a simple routine that makes a big difference.

Why the Heavenly Bed Feels So Different

The unique feel isn’t an accident. It’s the result of specific design choices aimed at a broad audience.

The Plush Pillow-Top: That initial sink-in comfort is the first thing you notice. It appeals to people who like a softer, more embracing sleep surface.
Balanced Support: Beneath the plush top, the coil system provides push-back. This prevents the feeling of being “stuck” in the mattress, offering support for your spine’s natural alignment.
The Complete System: The combination of the topper, duvet, and high-quality sheets creates a layered comfort effect. Each element adds to the overall sense of luxury and relaxation.

It’s designed to be a universally appealing bed. While no mattress is perfect for every single person, the Heavenly Bed’s formula works for a very wide range of sleepers.

Alternatives if You Don’t Want to Buy Direct

The official Heavenly Bed is an investment. If your looking for a similar feel at different price points, consider these alternatives.

Look for “Pillow-Top” Innerspring Models: Brands like Beautyrest, Serta, and Simmons make excellent pillow-top innerspring mattresses. Try them in stores to find one with a similar plush-yet-supportive feel.
Consider a Hybrid Mattress: Many modern hybrids combine coils with memory foam or latex. These can offer the bounce of the Heavenly with more contouring. Some online brands like Saatva or WinkBeds have models that feel comparable.
Recreate the Layers: You can mimic the feel by putting a plush, down-alternative mattress topper on a firm or medium-firm innerspring mattress. Add high-thread-count sateen sheets for the full effect.

Testing mattresses in person is always the best approach. Bring to mind the feel of the Heavenly Bed as a reference point when you shop.

The Impact on Hotel Industry Standards

The introduction of the Heavenly Bed was a major event. Before it, hotel beds were often an afterthought—generic and inconsistent. Westin’s focus on the sleep experience as a central part of their brand was revolutionary.

It sparked the “bed wars” among luxury hotels, with each chain racing to develop their own signature sleep system. This competition raised the bar for guest expectations across the entire industry. Today, a high-quality bed is a minimum requirement for any upscale hotel, thanks largely to Westin’s initial move.

The success also proved a powerful business model. The “buy what you experienced” program created a new revenue stream and deepened brand loyalty. Guests could take a piece of their vacation home with them, which is a brilliant marketing strategy.

Making Your Decision: Is the Heavenly Bed Right for You?

Before you click “buy,” think about your personal sleep preferences.

Best For: Side sleepers, people who enjoy a plush, soft top layer, couples who want minimal motion transfer (the innerspring design does a decent job here), and those who value that specific hotel-luxury feel.
Consider Another Option If: You are a strict stomach sleeper (you may need firmer support), you prefer a very firm mattress, you sleep very hot (all-pillow-tops can retain more heat), or you want advanced pressure relief from materials like memory foam or latex.

If possible, book a stay at a Westin. It’s the best way to test it for a night or two. Pay attention to how you feel in the morning—that’s the ultimate test.

FAQ Section

What kind of mattress is in Westin Hotels?
Westin Hotels use their custom-designed Heavenly Bed, which is a plush, pillow-top innerspring mattress. It’s part of a complete sleep system that includes a topper, duvet, and high-quality linens.

Can I purchase the Westin hotel mattress?
Yes, you can purchase the exact Heavenly Bed mattress, as well as all its components, through the official Westin at Home website or by contacting a Westin hotel directly.

How much does a Westin Heavenly Bed cost?
Prices change based on size and package. A queen-size mattress typically starts around $1,500, and the complete bed set with all accessories can cost $2,500 or more. Sales and promotions are common.

What is the difference between the Westin Heavenly Bed and the Marriott bed?
Both are high-quality, but the Westin Heavenly Bed is generally plusher with a more pronounced pillow-top feel. The Marriott bed (used in many Marriott-brand hotels) tends to be slightly firmer and less pillow-like on the surface.

Does the Westin mattress come with a warranty?
Yes, mattresses purchased through Westin at Home come with a 10-year limited warranty. Be sure to check the specific terms and conditions on their website for details about coverage.

How often should I replace my Heavenly Bed mattress?
Like any quality mattress, with proper care it should last 7-10 years. Signs you need a replacement include noticeable sagging, persistent discomfort, or waking up with aches that weren’t there before.

Are there any discounts available for buying the bed?
Westin at Home frequently offers sales, especially during holiday weekends like Memorial Day, Fourth of July, and Black Friday. Signing up for their email list is a good way to get notified about promotions.