If you’re thinking about buying a Saatva mattress, you probably want to test it out first. Finding where you can try a Saatva mattress is a common first step, and it’s a smart one.
Saatva is a popular online mattress brand known for its luxury innerspring and hybrid models. Since they sell directly to customers, they don’t have traditional mattress stores everywhere. But that doesn’t mean you’re out of luck. There are several reliable ways to get a real feel for their beds before you commit.
Where Can I Try Saatva Mattress
Your main options for trying a Saatva mattress are through their physical partners, at pop-up events, or by using their generous home trial. Let’s break down each method so you can choose the best approach for you.
Official Saatva Viewing Rooms and Partner Locations
Saatva has established partnerships to give customers a chance to see and feel their products. These are your best bet for a traditional in-person experience.
- Saatva Viewing Rooms: Located in select cities, these are dedicated spaces inside office buildings where you can schedule an appointment to try their full lineup.
- West Elm Partnership: This is a major partnership. Many West Elm stores have Saatva mattresses on display in their bedroom sections. You can walk in during store hours and try them without an appointment.
- Design Centers and Showrooms: In some areas, Saatva partners with high-end furniture design centers. These are typically by appointment only.
To find the nearest location, always use the “Find a Showroom” tool on the Saatva website. It’s the most up-to-date source for addresses and whether you need to book a time.
Attending Saatva Pop-Up Events
Saatva occasionally hosts pop-up events in cities across the country. These are temporary setups in places like shopping centers or community events.
- They are great for trying multiple models at once.
- Staff are usually there to answer questions directly.
- Events are often listed on the Saatva website or their social media channels, so keep an eye out.
Using the Saatva Home Trial (The Most Common Method)
Because physical locations are limited, most customers rely on Saatva’s industry-leading home trial. This is a no-risk way to “try” the mattress in your own home.
- Order Your Mattress Online: Choose the model you think is right for you.
- Receive It and Set It Up: White-glove delivery is included, so they’ll set it up in your room and take away the old mattress.
- Sleep on It for 365 Nights: You get a full year to decide if it’s the perfect fit for your sleep needs.
- Return if Needed: If you don’t love it, Saatva will arrange a pickup and give you a full refund, minus a $99 transportation fee.
This trial effectively turns your bedroom into the showroom. It’s the most thorough testing method available.
What to Test When You Finally Get to Try One
When you do get to a location or your mattress arrives, don’t just lie down for a second. Here’s how to properly evaluate it.
Spend at Least 10-15 Minutes Lying Down
Mattresses feel different after a few minutes than they do on first contact. Lie down in your usual sleep positions. If you share the bed, both partners should test it at the same time to check for motion transfer.
Test All the Models Available
Saatva has three main mattress lines. Try them all if you can:
- Saatva Classic: Their flagship innerspring with a pillow top. Comes in Plush Soft, Luxury Firm, and Firm.
- Loom & Leaf: Their memory foam line, offering a dense, conforming feel.
- Zenhaven: A 100% natural talalay latex mattress that’s flippable with two firmness levels.
Notice the differences in support and pressure relief.
Consider Your Sleeping Position
Your favorite sleep pose matters a lot. Side sleepers usually need more cushion for their shoulders and hips. Back and stomach sleepers often need firmer support to keep their spine aligned. Think about this as you test.
Questions to Ask at a Showroom or to Customer Service
Being prepared with questions can help you get the information you need quickly.
- Which model is most popular for [your sleep position]?
- How does the firmness of this model compare to other brands?
- What is the exact process for the in-home trial and returns?
- Are there any current promotions or discounts available?
- What’s the expected lifespan of this specific mattress?
What to Do If There Are No Locations Near You
If you can’t find a physical location within a reasonable distance, don’t worry. You still have excellent options.
- Lean on the Home Trial: This is designed for people in your exact situation. It’s a safe and reliable option.
- Read Detailed Reviews: Look for video and written reviews from people with similar body types and sleep preferences to yours.
- Contact Saatva Directly: Their sleep guides are very knowledgeable. Call them and describe what you’re looking for; they can make a strong recommendation.
Many thousands of customers buy a Saatva mattress without trying it first, relying on the trial period as their safety net.
Comparing Saatva to In-Store Mattress Brands
Trying a Saatva might feel different than trying a mattress at a big-box store. Here’s why.
- Quality Materials: Saatva often uses higher-grade materials like organic cotton, talalay latex, and recycled steel coils than many similarly priced store brands.
- Direct-to-Consumer Value: By cutting out the middleman, Saatva can offer these materials at a more competitive price point.
- Simplified Choices: Instead of facing a sales floor with hundreds of confusing models, Saatva offers a curated lineup with clear differences.
When you test it, focus on the feel and support, not just the price tag compared to a store brand.
Final Steps After You’ve Tried the Mattress
Once you’ve had your hands-on experience, you can move forward confidently.
- Make Your Decision: If you loved it in the showroom, you can order on the spot or online later.
- Place Your Order Online: Choose your size, firmness, and any accessories like a foundation or sheet set.
- Schedule Your Delivery: Saatva will contact you to set up a convenient delivery window for their white-glove service.
Remember, even after it’s in your home, the 365-night trial gives you plenty of time to be sure. It’s one of the longest risk-free periods in the business.
Frequently Asked Questions (FAQ)
Does Saatva have actual stores?
Saatva does not have traditional standalone retail stores. They operate through Viewing Rooms by appointment and have display models in many West Elm stores and select design centers.
Can I try a Saatva mattress at a mattress store like Mattress Firm?
No, Saatva mattresses are not sold at third-party mattress retailers like Mattress Firm or Raymour & Flanigan. They are only sold directly through Saatva’s website and their official partners like West Elm.
Is the Saatva home trial really risk-free?
It is very low-risk. If you return the mattress during the 365-night trial, you get a full refund of the purchase price. There is a $99 fee deducted to cover the cost of transportation and pickup, which is standard in the industry.
What if I don’t like the feel after a few weeks?
That’s exactly what the trial is for. You can return it at any point within the year. Some bodies take a few weeks to adjust to a new sleep surface, so Saatva recommends giving it at least 30 nights before making a final decision.
How do I find a Saatva showroom near me?
Visit the Saatva website and use their “Find a Showroom” locator tool. You simply enter your zip code, and it will show you the closest partner locations with details on how to visit.
Can I exchange my Saatva for a different firmness?
Yes, Saatva allows one firmness exchange during the trial period. They will deliver the new mattress and pick up the original one, usually for no additional fee beyond the initial $99 if you ultimately return the second one as well.
Finding where you can try a Saatva mattress is straightforward once you know your options. Whether you visit a West Elm, book a viewing room appointment, or take advantage of the extended home trial, you have clear paths to test their beds. The combination of limited physical locations and a stellar home trial policy makes it possible for anyone, anywhere, to make a confident choice about their Saatva mattress.